Appeal your Global Entry denial or revocation today.

If you were denied entry into the Global Entry Trusted Traveler program, our attorneys can help.

What is the Global Entry Trusted Traveler Program?

Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers. Different from the TSA PreCheck program, Global Entry provides expedited security screening and expedited customs screening benefits for international air travelers entering the United States.

If you were recently denied admission into the Global Entry Trusted Traveler program, please contact our office to discuss the possibility of an appeal. Our experienced Global Entry appeal attorneys will first assess the strength of your appeal, then prepare your relevant paperwork and submit it to the CBP Ombudsman.

If your Global Entry Appeal is granted you can expect to be admitted to the Global Entry Program, allowing expedited clearance for pre-approved, low-risk travelers upon arrival in the United States.

Begin My Global Entry Appeal

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How do I know if I qualify for a Global Entry Appeal?

According to the CBP website, all U.S. citizens, U.S. lawful permanent residents, and citizens of the following countries qualify for Global Entry membership:

  • Citizens of India
  • Citizens of Colombia
  • Citizens of United Kingdom
  • Citizens of Germany
  • Citizens of Panama
  • Citizens of Singapore
  • Citizens of South Korea
  • Citizens of Switzerland
  • Mexican nationals

If you are under the age of 18, you must have your parent or legal guardian’s consent to participate in the program.

Additionally, persons are not be eligible for participation in the Global Entry program if you:

Global Entry Trusted Traveler Program.

Receive expedited screening at qualified airports saving time in exasperating airport lines.

  • Provide false or incomplete information on the application;
  • Have been convicted of any criminal offense or have pending criminal charges or outstanding warrants (to include driving under the influence);
  • Have been found in violation of any customs, immigration or agriculture regulations or laws in any country;
  • Are the subject of an ongoing investigation by any federal, state or local law enforcement agency;
  • Are inadmissible to the United States under immigration regulation, including applicants with approved waivers of inadmissibility or parole documentation; or
  • Cannot satisfy CBP of your low-risk status.

While the factors above are guiding regulations, the final and last item – “cannot satisfy CBP of your low-risk status” – allows for large leeway. CBP is given broad discretion in the determination of eligibility, and will deny you entry if they cannot determine you are a “low-risk traveler.”

Common reasons for denial are past criminal convictions, arrests, or customs violations. Frustratingly, sometimes a person’s denial letter will not provide concrete information on the reason for their denial. If this occurs, then performing a Freedom of Information Act request, or FOIA request, may be a good option in order to obtain more of an explanation on the reason for your denial. If the FOIA request comes back unhelpful, we can then perform a FOIA appeal. We offer assistance with Freedom of Information Act (FOIA) requests.

Over the past several years, our law firm has become one of the leading advocates in helping individuals appeal their Global Entry application denials.

If you are want to appeal your CBP Global Entry denial, we can help.

How Do I Begin My Global Entry Appeal?

In order to begin the Global Entry appeal process, we recommend having your denial or revocation examined by an experienced and licensed attorney. This will provide you with two things:

  1. The reassurance in knowing that an appeal is indeed available prior to signing up for a legal service, and
  2. An attorney’s informed opinion on the strength or weakness of your case.

The process entails a document review by an attorney, case history preparation, and then final analysis preparation. In most cases, unless the records are very lengthy, the total process generally takes less than 1 month and costs $300. What counts as a lengthy record depends on (1) whether the total record is 5 or more record entries or 5 or more pages in length, and (2) the clarity of the record. If the record is lengthy or if there are several holidays during the month, plan on several extra days for completion. A portion of this cost will then be applied as a credit towards your Global Entry appeal, should you decide to pursue it. The credit ranges from $100-$200 depending on the number of violations or cases on your record.

If you do decide to pursue an appeal, we will begin preparing and gathering the required documentation to be submitted to the CBP Ombudsman. Prior to May 1, 2019, the CBP allowed this to be submitted electronically via an email system. Now, however, the CBP will only accept appeals submitted via your Trusted Traveler Program (TTP) account online. The entire appeal process can take several weeks to several months, depending on  CBP themselves.

Throughout the entire appeal process, you will be in direct contact with our attorneys. Our law office provides outstanding one-on-one communication with clients to ensure all of your legal needs are met.

Begin My Global Entry Appeal


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